Shipping

US domestic shipping

Order and Shipping Confirmation

You will receive an email confirmation once your order has been successfully placed—it will include your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they are en route to you.

Orders can take up to 2 business days to be processed and shipped. Once your order is prepared for shipment, you will receive a shipping confirmation email with your tracking information. Please note that monogrammed items take up to 4 weeks to ship, no matter what shipment type is chosen. Please also note that in some cases, your order may arrive in multiple shipments (i.e., in the case of preorder, backorder, and monogrammed or personalized items).

Where We Ship

We currently ship to US addresses including Alaska, Hawaii, and US Territories. We do not deliver orders to PO Boxes/APO/FPO addresses.

Shipping Costs

United States:
Standard shipping on all orders less than $100 before taxes and shipping is an additional cost and free for all orders of $100 or more before taxes and shipping. Please note that order processing may take up to 2-4 business days after the order is placed for standard shipping.

Taxes

US:
Applicable sales tax will be charged on merchandise total, where applicable. Taxes are calculated according to shipping destination and itemized on the Order Summary page.

No Returns, No Refunds Policy

We appreciate your understanding that, regrettably, we are unable to accommodate returns or offer refunds. Our commitment to delivering quality products is unwavering, and we encourage you to thoroughly review your purchase before finalizing it. Should you have any concerns or inquiries, our dedicated customer service team is ready to assist you promptly.

Items Not Eligible for Return

Please note that we do not accept returns unless such item arrives to you in a damaged or faulty state. All items and products are final sale and not eligible for return.

Exchanges

We do not accept exchanges, as items may sell out while the requested exchange is returned and processed. We encourage you to return the original item, and go to goldveingoods.com to purchase the correct item in a new order.